Terms and Conditions

Booking

All lessons and packages must be paid for in advance. By booking, you agree to the terms and conditions below.

Please note that lessons may occasionally be cancelled or rescheduled if the teacher has a gig or if the studio is required by the owner. You will be given as much notice as possible and the lesson will be rescheduled.

No Refunds

Please make sure you are 100% certain that you can commit to your lessons before making a booking. Payments are non-refundable, and refunds cannot be provided once a lesson or lesson package has been purchased.

Flexibility & Using Your Lessons

We understand that life can be unpredictable. If you have an unexpected situation, need to change your schedule, or are planning a holiday, don’t
worry , you will have the flexibility to complete your block of lessons at a later date. Your tutor will work with you to find alternative dates and times where possible, so you can make full use of the lessons you have purchased.

Cancelling or Rescheduling a Lesson

• 24+ hours’ notice: You can reschedule without losing the lesson.
• Less than 24 hours’ notice or no-show: The lesson will be considered used and cannot be rescheduled or refunded.
• Emergencies: Genuine emergencies will be considered on a case-by-case basis.

Tutor–Student Respect & Courtesy

Please treat your tutor with courtesy and respect at all times. Our teachers are here to support you, share their experience, and dedicate their passion, motivation, and knowledge to helping you develop your skills. A positive and respectful relationship between student and tutor is an important part of creating a productive and enjoyable learning environment.

By booking a lesson, you confirm that you have read, understood, and agreed to these terms and conditions.